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Our Customer Service Philosophy

For The Mischel Group, customer service is about ensuring our clients’ success. It’s about exhausting all means to help them achieve their goals, and pulling out all the stops before, during, and after a real estate transaction.  

We provide comprehensive real estate services to those who want to buy or sell property in North Jersey’s most sought-after communities.

Exceeding expectations
Our listing specialist Sheerlee Mischel has a background in negotiations, psychology, and real estate. She goes above and beyond for our clients, ensuring she prices homes properly and gets them prepared for the market.

“If you decide to work with me, you will get 150% service.”
– Sheerlee Mischel

Due to Sheerlee’s tireless efforts at preparing, marketing, and showing each and every one of our seller clients’ homes, our listings average just 22 days on the market. Add to that her sharp negotiation skills and it’s not surprising how we’ve been able to maintain a sale-to-list price ratio of 98%.

“I get sellers more money in a shorter period of time.”

Our marketing plan includes designing and creating single property websites and landing pages, which are blasted all over the internet (Facebook, Craigslist, Instagram, LinkedIn, Twitter, Pinterest, Google+), as well as e-flyers, print brochures, and “Just Listed” postcards.

Sheerlee advises clients on how to add value to their homes, schedules professional photography, videography, and home staging, and serves as an advocate during inspections and negotiations. Her pricing strategy is based on comparable sales and absorption rates and grounded on her extensive experience as a certified appraiser.

Looking out for you
The Mischel Group is a family of realtors and we truly care about our clients. Whether you’re looking for the perfect home or putting one on the market, we’re here to help you craft a surefire offer, secure top dollar for your property, and make the entire buying or selling experience as pleasant as possible.

We’ll make sure you understand each step of the process so you can make informed choices and avoid overpaying for real estate services. Our aim has always been to build fairness and a level playing field between agent and client. We look out for your best interest and will provide you with all necessary information and tools to make the best decisions for you and your family’s real estate needs.

Our service doesn’t stop the moment you close on a property – the team’s commitment to clients goes beyond that. We seek to build lasting relationships, hoping to do repeat business with our clients in the years to come. And remaining close with our clients, providing them with market updates, mortgage information and necessary, relevant material that would be meaningful to them.

You deserve outstanding service
Our lead buyers’ agent Sheera Mischel works hard to get her buyers access to homes weeks before they hit the market. A former publicist, she understands the importance of perception and knows how to position her clients’ offers to make them stand out.

“I’m a matchmaker – introducing clients to homes they love,
securing them, and ensuring they never overpay.”
– Sheera Mischel

Aside from facilitating their home purchase, Sheera ensures that her clients will have a smooth and quick transition into their dream home.

Kathy O’Mara, our transaction coordinator, ensures that we’re all staying on top of each deadline and maintains constant contact with all our clients.

Work with The Mischel Group today
With proven strategies and a solid team of agents on your side, you’ll be able to make the best possible decisions in your home sale or purchase.

Get in touch with The Mischel Group today. Call (201) 906-3922 or send an email to samischel@kw.com.